North Kansas City Hospital
- 550 physicians
- 45 medical specialties
- 451 licensed beds
Administrators at North Kansas City Hospital sensed there were additional ways to increase
revenue. They also felt their current managed care auditor wasn’t providing the insights to
unearth these savings. Hospital leaders turned to Cymetrix for a holistic approach to accounts
receivable and managed care. Partnering with the hospital, Cymetrix provided tailored
recommendations that helped to eliminate bottlenecks and integrate managed care
with accounts receivable.
Outcomes
Over the past two years, North Kansas City Hospital has:
- Increased the percentage of collections to net revenue from 94% to 100%
- Decreased AR days from 64 to 44
- Recovered close to $1 million in payments from previously audited managed care accounts
- Recovered more than $2 million on all accounts
- Tripled overturn rates of previously denied claims
- Solved system and process problems to reduce future auditing costs
Today
Cymetrix continues to assist hospital administrators by managing accounts too
labor-intensive for the hospital to handle productively on its own.
Solutions
- 60+ days AR management
- Managed care audit
- Denied-claims management
- Managed care contract review and recommendations
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